2024 HR/TD RAP Session 1

CBA continues to enhance the HR/TD league programming. If you are not a member of the league, we invite you to try it out by attending one of the RAP forums. RAP sessions are forum style, you will learn from subject matter experts & fellow peers. Contact a Professional Development Associate for more details. Click here for the registration & cancellation policy.

FACILITATOR:
Kristi Greer, SVP of Professional Development
CBA of GA


SPEAKERS:
Randy Walton
The Walton Group

Ryan McDonald
Genesys Technology Group

PROGRAM SUMMARY:

All Things Considered: The Human Elements of Technology Adoption Within Your Institution

A community bank and it's supporting infrastructure and technology involve a complex balance between a very broad universe of concerns. Technology, compliance, customer/user experience, service delivery, innovation support, leadership development, company culture, and people development. Through all this there is a need to also focus on the primary drivers of business value that most strongly impact overall performance and the long-term sustainability of the bank. An often under considered element of this is the culture, ecosystems, governance structure, and the human aspects of an organization in preparation for a change to this ecosystem. This cultural dynamic is critical to preparing boards, leadership teams, and teams for successful migration and adoption of evolving tech. 

Genesys Technology Group and The Walton Group have partnered to provide cutting edge tools in assessment and a methodology to ensure that banks cultures and leadership structures are prepared to embrace change and gain the highest measure of value from technology adoption. 


ABOUT THE INSTRUCTORS:

Randy Walton is a seasoned value creation consultant as well as a recognized author and expert on strategic planning, corporate strategy, leadership, and corporate culture. His insights into the mindset and behavioral drivers of successful organizational and technology change provide a unique understanding for bank leaders to build a truly resilient team.

Ryan McDonald has been in the FinTech arena for over 28 years, with prior consulting experience and 23 years with a major core technology vendor. As a long-time advocate for community financial institutions, Ryan draws from his experience in Sales, Account Management, Communications and Networking technology, along with a degree in Pyschology, to deliver strong results from a “people” perspective.