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Macon, GA 31204-5501
United States
Whether you are an aspiring retail leader, are brand new to a management role, or you have been in a bank or other management role for many years, you can expect to develop your aptitude as follows by fully engaging this course series:
The agenda includes:
2023 Retail Banking Leadership Q2
Leading, Developing, and Engaging the Team - Macon
Tuesday, May 23, 2023
9:00 AM - 4:00 PM (EDT)
Hilton Garden Inn Macon / Mercer
1220 Stadium DriveMacon, GA 31204-5501
United States
Event Details
Contact a Professional Development Associate for more details. Click here for the registration & cancellation policy.
In today’s competitive environment, banks must continuously improve and adapt to meet the needs of a changing workforce, new generations of clients, and rapidly and ever-evolving technology. So, we also continue to update and revise this Branch/Retail Leadership Series to meet the changing demands you face as a Retail Banking leader.
Whether you are an aspiring retail leader, are brand new to a management role, or you have been in a bank or other management role for many years, you can expect to develop your aptitude as follows by fully engaging this course series:
- Create and execute an effective business plan
- Lead with clear vision, mission, and values
- Give your team members the attention they need and get your tasks done
- Understand how to relate to others more effectively
- Find a better balance with your career and personal life
- Identify and mitigate risks in managing people and resources
- Build your emotional intelligence to better manage conflict
- Hire, promote, and retain “the best” talent
- Effectively address underperformers
- Build a caring team culture
- Make work fun and rewarding and focused and accountable
- Motivate all generations of team members
- Grow deposits, loans, and generate more referrals
- Serve clients with excellence and consistency
- Proactively develop business with confidence
- Ensure a culture of compliance
- And more . . .
This session focuses on motivating and developing the Retail Banking team. Managers learn proven ways to engage team members and challenge them to exceptional performance.
The agenda includes:
- The Branch Business Plan and Best Practices
- Hiring, Promoting, and Retaining “The Best”
- Effective Interviewing: The Legalities and Best Practices
- Getting the Right Person in the Right Seat
- Creating Team Member Engagement
- Coaching for Impact, Connection, and Results
- Key Needs and Motivation of Today's Workforce
- Motivating the Generations
- Business Planning: Putting Learning to Action
