CBA's New Frontline Community Bank Training Series

CBA’s Education Committee would like to invite our banks to participate in Georgia’s only frontline training series. Each of the six sessions will cover the necessary training topics to provide knowledge, skills and insight to successfully serve your customers. The frontline focused training series will support functional job responsibilities, compliance, combating fraud and maintaining sound banking practices.

This new format ensures your frontline team members can serve their customers AND have the opportunity to gain knowledge in a variety of vital topics.

All 6 sessions will run on this schedule:

4:30pm – Program Begins

6:00pm  Program Adjourns

Throughout the program, we will focus on:

• Roles & Responsibilities of Community Bank frontline employees
• Real world examples and activities that bring the information shared to your lobbies and offices
• Delivering effective training that will support frontline policies and procedures

Who Should Attend?

Frontline community bankers including, Tellers, Customer Service Representatives, Branch Managers, Universal Bankers and Personal Bankers.