New Consumer Fraud and Protection Resources

The OCC has published resources on consumer fraud and protections, now available at OCC.gov for community banks to share with bank employees and customers.

New Fraud Resource Page: Visit the new consumer fraud awareness and prevention webpage on OCC.gov for information on the most common types of consumer fraud. Each type of fraud has a fact sheet outlining how it operates, warning signs, fraudulent tactics, and prevention and reporting steps. Download and share these resources to educate and safeguard others.

BankWise–Your Rights Simplified: Check out this series of informational fact sheets on OCC.gov that help consumers understand the federal consumer protection laws and regulations applicable to national banks and federal savings associations. These fact sheets provide an overview of these laws and regulations, their key protections and requirements, and how to get assistance or file a complaint. OCC employees are encouraged to utilize these new resources in discussions with banks and community groups.